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ECS Information Technology Problem Reporting

How to submit a problem report:

Log on to the ECS Portal and locate the HelpDesk section. From there select PROBLEM REPORTS and fill out an online report.


Send an email to with the following information:
  • Where is the problem?
  • What is the nature of the problem? Please provide us with a description and give as much detail as you can in regards to the problem.
  • Please provide your contact information so that we may contact you in regards to the problem. This is optional, we will not spam your inbox.
You may also call us at: (916)278-2858 or (916)278-6690, and we will file a report for you.